Proper Handling of Personal Information

Purpose of Use

  1. SBI Digital Asset Holdings Co., Ltd. (“the Company,” “we,” or “our”) will use the Personal Information that we have obtained based on our own proper procedures for the purposes described below. In order to facilitate smooth business operations, the Company may outsource a part of the business and may outsource the handling of Personal Information to an outsourced contractor within the scope necessary for the business. In this case, we will ensure that such outsourced contractor will use Personal Information within the scope of the following purposes of use in the conduct of appropriate supervision, including the conclusion of contracts with such outsourced contractors regarding the handling of Personal Information.
    (1) To screen applicants for employment
    (2) To manage personnel matters and employment of employees, and to provide the Company’s employee benefits and welfare
    (3) To manage the outsourced contractors
    (4) To perform shareholder services
    (5) To perform the business outsourced to the Company
    (6) To record for security purposes
  2. In accordance with the Act on the Use of Numbers to Identify a Specific Individual in Administrative Procedures, we will use Specific Personal Information, etc. only within the scope required by laws and regulations.
    (1) Procedures relating to health insurance, employee pension insurance, employee insurance and other social security.
    (2) Procedures relating to tax withholding, individual residential tax, and other taxes.
  3. The Company will not notify or disclose the purpose of use in the following cases.
    (1) When notifying the person concerned of the purpose of use or publicly announcing it may harm the life, body, property, or other rights or interests of the person concerned or a third party.
    (2) When notifying the person concerned of the purpose of use or publicly announcing it may harm the rights or legitimate interests of the organization concerned.
    (3) When the Company needs to cooperate with a national institution or a local government in the conduct of the procedures stipulated by laws and regulations, and notifying the person concerned of the purpose of use or publicly announcing it may impact on the performance of the said procedures.
    (4)When the purpose of use is recognized to be clear in light of the circumstances of acquisition.
  4. In the following cases, Personal Information may be used beyond the scope of the purpose of use in accordance with laws and regulations.
    (1) When required by laws and regulations
    (2) When it is necessary for the protection of a person’s life, body, or property and it is difficult to obtain the consent of the person concerned.
    (3) When especially required to improve public hygiene or promote the sound growth of children under difficulties in obtaining the consent of the person concerned.
    (4) When the Company needs to cooperate with a national institution, a local government, or a contractor outsourced by either of them in the conduct of the procedures stipulated by laws and regulations, and obtaining the consent of the person concerned may impact the performance of such procedures.
    (5) When the businesses handling Personal Information is an academic research institute, etc. and needs to handle the Personal Information for academic research purposes (including when a part of the purpose of handling the Personal Information is for academic research purposes, but excluding when there is a risk of unjustified infringement on the rights and interests of individuals)
    (6) When providing personal data to an academic research institute, etc., and the academic research institute, etc. needs to handle such personal data for the purpose of academic research (including when a part of the purpose of handling the personal data is for academic research purposes, but excluding when there is a risk of unjustified infringement on the rights and interests of individuals).

Method of Acquiring Personal Information

The main methods of acquisition are documents received directly from the person (mailed or hand-delivered), inquiry forms on our website, e-mail, and security cameras, etc.
In acquiring Personal Information, in accordance with applicable laws and regulations, etc., the Company will publicly announce the purpose of use as stated in 1 above on our website, and will also clearly state the purpose of use in the following ways when we receive Personal Information.

  1. When acquiring Personal Information in writing, we will clearly state the purpose of use in the relevant document or accompanying documents, in principle.
  2. When acquiring the customer’s information that was registered directly to a screen, etc., we will clearly state the purpose of use on the screen or another screen, etc., in principle.
  3. When the Company asks for or acquire Personal Information by telephone or other means, we will, in principle, clearly state the purpose of use of such information in advance by describing it on our website. Furthermore, when you speak with us by telephone or are recorded by a security camera, we may store the content in order to take appropriate action.

Provision and Disclosure to Any Third Parties

The Company will not provide or disclose the provided Personal Information to any third party, except in any of the following situations:

  1. When the Company has obtained consent of the person who provided such information;
  2. When we outsource the handling of such information;
  3. When such information is provided as a result of business succession such as merger;
  4. When it falls under joint use;
  5. When the purpose of use is recognized to be clear from the circumstances of acquisition, and the person concerned is contacted without any explicit indication, etc.;
  6. When required by laws and regulations;
  7. When it is necessary for the protection of a person’s life, body, or property and it is difficult to obtain the consent of the person concerned;
  8. When especially required to improve public hygiene or promote the sound growth of children under difficulties in obtaining the consent of the person concerned;
  9. When the Company needs to cooperate with a national institution, a local government, or a contractor outsourced by either of them in the conduct of the procedures stipulated by laws and regulations, and obtaining the consent of the person concerned may impact the performance of such procedures;
  10. When disclosing or providing statistical data etc. in a form that does not allow the identification of the person concerned such as anonymized personal information.

Joint Use of Personal Information

The Company may share the Personal Information held by us (described in “1. Items of Personal Information to be shared” below) with the persons described in “2. Scope of joint users” below. If the joint use of Personal Information is restricted by related various laws and regulations, the information will be handled pursuant to such laws and regulations.

  1. Items of Personal Information to be shared
    (i) Items of Personal Information regarding employment applicants
    Applicant’s name, sex, e-mail address, birthdate, address, telephone number, educational background, work experience, and reason for applying for the Company.

    (ii) Items of Personal Information regarding officers and employees
    Officer’s or Employee’s name, birthdate, sex, nationality, educational background, work experience, address, telephone number, wage-related information, personnel information, health information, account information, and technical information.
  2. Scope of joint users
    SBI group companies listed on the website at the following URL (hereinafter referred to as “SBI Group Companies”). For details of SBI Group Companies included in the scope of joint users, please refer to: https://www.sbigroup.co.jp/company/group/overview.html
  3. Purpose of Joint Use
    (i) Purpose of use of Personal Information regarding applicants for employment
    Personal Information of persons who submit their resumes, CVs, and other personnel information in hopes of employment with any of the SBI Group Companies will be used for personnel screening activities of SBI Group Companies.

    (ii) Purpose of use of Personal Information regarding officers and employees
    • Business communication, payment of remuneration, social insurance procedures, management of safety and health, offering of company benefits, creation of employee lists, various procedures required by law, determination and payment of remuneration (wages, bonuses, allowances, etc.), withholding tax procedures, employee assessment, determination of assignment or secondment or dispatch destination, health management, account management, and other employment management.
    • To conduct background checks for AML/CFT (anti-money laundering and combating the financing of terrorism) compliance.
    • Use required for the management of information systems and access control within SBI Group Companies, and for provision of services by SBI Group Companies.
  4. The name of the representative who is responsible for the management of the Personal Information.
    Yoshitaka Kitao, Representative Director, Chairman, President and CEO,
    SBI Holdings, Inc.
  5. For inquiries about the joint use, please contact
    General Affairs Department,
    SBI Holdings, Inc.
    Tel: 03-6229-0100 (main telephone number)
  6. Method of acquisition
    In writing or e-mail

About Voluntariness

The Personal Information we collect is that the person concerned provides voluntarily. Please note that if you do not provide such information, we may not be able to provide you with the services and information you have requested.

Responding to Exercising the Rights as a Person Concerned

Requests to exercise the rights as the person concerned with respect to Personal Information held by us (including Specific Personal Information etc.) (hereinafter referred to as “Request for Disclosure Etc.”) will be received in the following manner. However, please understand that we may not be able to respond to requests for Personal Information if we are unable to disclose the requested Personal Information in accordance with laws and regulations, etc., if the Company’s storage period has passed, or if the request has not been made pursuant to the following method of receipt.

  1. Requests for Disclosure Etc.
    “Notification or disclosure of purpose of use,” “correction, addition or deletion of content,” “suspension of use,” “erasure or suspension of provision to third parties,” “Disclosure of records of provision to third parties,” “Complaints and consultation regarding Personal Information.”
  2. Method of receipt
    Please apply to the following contact details by phone, mail or e-mail.
  3. Procedure of receipt
    Details of the receipt procedures will be provided when a request is made. After confirming the identity of the person concerned (or the attorney of such person), we will respond to the request by the same method the request was made or by delivering a written document. We will inform the person of the preparation such as identity verification documents. In addition, depending on the details of the request, we may ask the person to send an application form prescribed by us.
  4. Contact us
    Address: 13F Izumi Garden Tower 1-6-1 Roppongi, Minato-ku, Tokyo 106-6019, Japan
    E-mail: ga@sbidah.com
    Business hours: E-mails are accepted for 24 hours.
    Business closure: Saturday, Sunday, public holiday, year-end and new-year holidays (December 31 through January 3) in JST.
  5. Identification of the person concerned or the attorney of such person
    (i) When the application is made by the person concerned
    To verify the identity of the person concerned, we will check the following information: Driver’s license, passport, insurance identification certificate, seal registration certificate and other certification documents (but must be valid or issued within the past three months), and the person’s registered information, such as name, address, and telephone number in our system.

    (ii) Application by an applicant’s attorney
    To confirm that the application has been officially entrusted by the person concerned, we will verify the following information: A power of attorney that clearly states the attorney, a seal registration certificate of the seal stamped on the power of attorney, a certificate of registered matters (for an adult guardian), or a copy of a family register (for a person with parental authority), etc.
  6. Fees and other charges
    There is no fee to be paid by the person concerned to the Company in response to Requests for Disclosure Etc. However, the person concerned will bear the communication costs from the person to the Company, transportation costs, as well as the costs incurred in preparing materials and other documents in the person’s side for the identity verification process as stipulated above.

Fernando Luis Vázquez Cao, Manager Responsible for Personal Information Protection (CEO of the Company)
SBI Digital Asset Holdings Co., Ltd.

Enacted on: May 1, 2023
Last revised on: May 1, 2023   

For the inquiry about the Proper Handling of Personal Information, please e-mail to:
ga@sbidah.com